Plumbing for managed properties

Work we can help with

• Active water leaks, burst pipes and stop taps
• Toilets, cisterns, taps and shower plumbing
• Blocked sinks, toilets and internal waste pipework
• Radiators, valves and associated water-side pipework
• Agreed bathroom plumbing and planned repairs

Gas work, boiler servicing and boiler repairs are outside our scope.

Describe what the occupant has noticed

A toilet is running or will not flush

Ask whether the cistern refills, whether water is running inside the bowl and whether this is the only toilet. Water on the floor needs a separate description.

A leak has appeared in another room or flat

Tell us which fittings were in use, which areas are affected and whether the water has been isolated. If more than one property is involved, tell us who can arrange access.

A fitting needs replacement between tenancies

Send photos, any model details and your access window. Tell us what needs to remain usable and whether a replacement fitting has already been supplied.

Access and authorisation

Tell us who can arrange access and who can authorise work. If you need photographs or a written record for the property file, mention it when you instruct us so we can discuss what to provide.